Agent News

Recent Articles

Meet Matthew Vannatta

  • Susan Barnes
  • Matthew Vannatta
  • Consumer and Retail Markets

A new director takes the helm of Arkansas Blue Cross and Blue Shield's Consumer and Retail Markets division. Read about the change — and who is replacing the outgoing director. - Read More

Marketplace Stabilization Rule Update

  • Special Enrollment Period
  • Open Enrollment Period
  • Consumer and Retail Markets
  • Market Stabilization rule
  • CMS

The Centers for Medicare & Medicaid Services issued the final Market Stabilization rule to help stabilize individual markets. Our Consumer and Retail Markets team breaks down some of what you can expect in the months to come. - Read More

Dental Xtra Helps Your Clients' Dental and Medical Health

  • Dental Xtra

Dental Xtra is included in all group plans and offers outreach, education and enhanced benefits for members with targeted medical conditions. By integrating medical and dental, your clients can improve their overall health by focusing on dental health. - Read More

May is Mental Health Month

  • mental health
  • New Directions
  • behavioral health

Our vendor, New Directions, has created a free toolkit for your clients to use. Read more about empowering your clients and their employees, and find resources you can share. - Read More

New Small Group Due Dates for Benefits Changes

  • Benefits Changes
  • Arkansas Blue Cross
  • Small Group

Make sure your small group clients submit any benefit changes in time! Arkansas Blue Cross and Blue Shield has a new timeline for small groups that make benefits changes after our internal auto renewal process has begun. - Read More

Free mobile data for your Blue clients

  • free data
  • Blue365
  • Verizon Wireless

Looking for a perk for your clients who are Arkansas Blue Cross health insurance policyholders? - Read More

State of the Union for Individual Agent Marketing

  • Consumer and Retail Markets
  • individual
  • Year in Review
  • Medi-Pak
  • Limited Duration Policy
  • Ancillary

David Dundee from Arkansas Blue Cross and Blue Shield's Consumer and Retail Markets division takes a year-in-review look at the tremendous work from external agents in 2016, and discusses some improvements we're making to help agents. - Read More

What's next for healthcare reform?

  • featured
  • Cal Kellogg
  • Affordable Care Act
  • ACA

The effort to “repeal and replace” the Affordable Care Act (ACA) supported by President Donald Trump fell short in the U.S House of Representatives. The ACA remains in effect until something changes, which could still occur during the next few months and years. Learn more about what's next from Cal Kellogg. - Read More

What to do when a Marketplace enrollee becomes eligible for Medicare

  • Age In
  • Medicare
  • Marketplace

What are the proper steps to take when a client cancels a Marketplace plan for Medicare? Read step-by-step instructions on how to make a seamless move. - Read More

Trump Administration hints about healthcare changes

  • featured
  • Trump Administration
  • Industry
  • ACA

The Trump administration has begun to issue new rules and to clarify its stance on aspects of the ACA. In the meantime, the House and Senate are both working on repeal and replace legislation. Cal Kellogg details some of these issues. - Read More

System change affects Arkansas Blue Cross member numbers, ID cards

  • group

Arkansas Blue Cross will transition membership, benefits and claims adjudication for groups and members to a new platform. This transition will allow us to be more efficient and make plan adjustments more easily, but some groups will receive new member numbers and ID cards. - Read More

Pinnacle Insurance Associates improves online sales process

  • digital store
  • Pinnacle Insurance Associates

Pinnacle Insurance Associates made an enhancement to the digital store this month. Now agents can choose to finalize the entire sales process with your individual clients on the spot. It's simple. - Read More

Step-by-Step: Help your clients set up AutoPay

  • featured
  • payment
  • My Blueprint
  • AutoPay

Payment has never been easier. One way your clients can pay their bill on a recurring basis is online with AutoPay, a convenient, secure way for Arkansas Blue Cross members to pay their premiums. We'll walk you through the process of setting up AutoPay. - Read More

Commissions on Individual Metallic products paid through a different system

  • Metallic
  • individual

Starting February 2017, Arkansas Blue Cross and Blue Shield will begin paying on- and off-exchange Individual Metallic and Arkansas Works (previously called the private option) commissions to agents and agencies using a different commission system — the Insurance Compensation Management (ICM) system. - Read More

Reporting 1095 Tax Forms in 2017

  • 1095

The IRS extended the date for contract holders to distribute their 1095B forms for the 2016 reporting year. Get up to speed on our 1095 news, deadlines and projected dates. - Read More

2015 Anthem Cyberattack Follow-ups

  • cyberattack
  • group administrator
  • Anthem breach

Arkansas Blue Cross will be sending a letter to your group administrator clients regarding employees who have minor dependents who may have been affected by the 2015 Anthem cyberattack. Read more to learn more about who will receive a letter. - Read More

Important application changes that affect 1095 reporting

  • 1095
  • Ancillary
  • Medical
  • Application

Arkansas Blue Cross and Blue Shield and Health Advantage recently made changes to a handful of group and employee applications, and change request forms. Some of these changes are related to your ability to accurately produce 1095 reports. - Read More

Time-sensitive Form 1099 information for groups

  • service fee
  • Form 1099

In 2016, some of your clients began paying you or your agency a service fee instead of commission. The Billing and Collection Agreement states the service fee is considered “non-employee compensation” and requires employer groups to complete two copies of the Form 1099-Misc — sending one copy to you, and the other to the IRS. - Read More

The Future of the Affordable Care Act

  • featured

With the results of the presidential election, the elections in the House and Senate completed and the inauguration just days away, many are asking what are the implications for the Affordable Care Act (ACA) and how health insurance might change under a Trump administration. - Read More

Life insurance policy changes for Arkansas Blue Cross transition plans

  • Life Insurance
  • Grandmother Plans

Arkansas Blue Cross and Blue Shield’s transition plans are moving to Metallic plan types beginning with February 1 groups this year. Arkansas Blue Cross will no longer bill the $15,000 life insurance that currently accompanies transition plans. Your employer groups can continue this coverage through their current carrier and will have additional plan options to choose from. - Read More