Skip to Content (Press Enter)

Help with prescription costs for your clients who are storm victims

In April, intense storms and subsequent flooding ravaged parts of our state. The aftermath left Arkansans picking up the pieces. Arkansas Blue Cross and Blue Shield wants to help members and is waiving prescription costs for Arkansans whose medications were lost as a result of the devastating weather beginning April 28, 2017.

The waiver applies to fully insured members in Arkansas whose pharmacy benefit plan is managed by Arkansas Blue Cross, including your individual and group clients who are members of Arkansas Blue Cross and Health Advantage. The waiver includes on- and off-exchange individuals and those who acquire care through Arkansas Works.

“Our hearts go out to our fellow Arkansans who lost so much in these storms and subsequent floods,” said Curtis Barnett, president and chief executive officer of Arkansas Blue Cross. “We know there is a lot to go through following a natural disaster, and we want our members to stay healthy as they rebuild. We want to help ease their financial burden by replacing their needed medications.”

Members living in areas under a state disaster declaration by Governor Asa Hutchinson, who had prescription medications destroyed during weather events in Arkansas since April 28, are being asked to work with their pharmacist or call Customer Service (at the number located on the back of their health plan ID card) to get their prescription copayments/coinsurance waived for one refill (a maximum 30-day supply).

The waiver applies to current prescription medications as well as any medications prescribed as a result of the storms. Members who already may have had a prescription filled (since April 28) may be eligible for a refund by calling Arkansas Blue Cross. The waiver ends May 28.

Members who have lost their health plan ID card during the storms or flooding should call 1-800-238-8379. Hutchinson has signed a disaster declaration for the following counties:

  • Baxter
  • Benton
  • Boone
  • Carroll
  • Clay
  • Cleburne
  • Conway
  • Craighead
  • Cross
  • Drew
  • Faulkner
  • Fulton
  • Greene
  • Independence
  • Izard
  • Jackson
  • Lawrence
  • Madison
  • Marion
  • Mississippi
  • Monroe
  • Montgomery
  • Newton
  • Ouachita
  • Perry
  • Prairie
  • Pulaski
  • Randolph
  • Saline
  • Sharp
  • Searcy
  • Stone
  • Washington
  • White
  • Woodruff
  • Yell