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New payment addresses

Make sure your affected individual members know where to pay their bills

If you have individual clients/prospects who are sending checks or online banking payments through the mail, there are a couple of key address changes you and they should know about. Affected members should update these addresses in whatever payment method they use to reduce the chance of payments being returned and/or considered late.

Effective March 31, 2020, the new lock box addresses to which payments should be mailed are:

On-Exchange, Off-Exchange and Arkansas Works:

Arkansas Blue Cross and Blue Shield – Exchange
P.O. Box 9183382
Chicago, IL  60691-3382

Medi-Pak®:

Arkansas Blue Cross and Blue Shield
P.O. Box 956493
St. Louis, MO  63195-6493