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Update to COBRA phase out process

Last year we announced Arkansas Blue Cross will phase out our current COBRA administration model in partnership with HealthEquity beginning April 1, 2024. The phase out process has started, and you and your clients need to be aware of some important updates. Large groups will phase out April 1 – July 1, 2024, and small […]

PaymodeX and Bottomline Technologies emails are legitimate

Arkansas Blue Cross and Blue Shield’s Accounts Payable team is implementing a new payment solution – PaymodeX – through US Bank. Many healthcare providers, vendors and agents recently received email communications from either PaymodeX and/or Bottomline Technologies requesting their enrollment, and these communications understandably resulted in questions as to their legitimacy. The uncertainty was compounded […]

2024 Final Rule: Important reminders and updates

Compliance Reminders: Marketing materials developed by a Third-Party Marketing Organization (TPMO) for multiple plans must be submitted into HPMS by the TPMO. Submission may only occur after the TPMO receives prior approval of each of the Medicare Advantage Organization or Prescription Drug Plan on whose behalf the materials were designed and developed by the TPMO. […]

Proposed federal rules for short-term plans + special offer for current members

New proposed federal rules for short-term plans would close loopholes on insurance products that provide less coverage than ACA plans. As a result of the proposed rules, Arkansas Blue Cross has a special offer for existing Complete and Complete Plus members. Frequently Asked Questions What is happening with limited duration plans in 2024? On July […]

BlueAdvantage announces new Level Funded plan

With healthcare costs on the rise, companies are exploring new ways to provide affordable health insurance to their employees. Self-funding has become a popular option, giving employers more control over the cost of their health coverage and a way to avoid penalties and fees in the marketplace. But it can be difficult for smaller companies […]

Individual training plan for Plan Year 2024

It’s training time again. PinPoint will be the system used to track both under-65 (U-65) and over-65 (O-65) annual training requirements. Learn more about the various milestones and training tracks below. Medi-Pak Choice and Medicare Advantage milestones Returning agents who have a Medi-Pak® Choice and Medicare Advantage (O-65) appointment can access PinPoint to: Complete your annual Medicare training (See the […]

Signify Health now available to small group metallic members

Arkansas Blue Cross and Health Advantage small group metallic members can now receive in-home evaluations through Signify Health. With Signify Health, a physician, nurse practitioner or physician assistant visits the member at home to conduct an in-depth evaluation of their medical, behavioral and social care needs. Signify Health has been available to individual metallic members […]

Same-day medical care services from home

An at-home healthcare pilot for urgent illnesses and injuries is now available to fully insured Arkansas Blue Cross and Blue Shield and Health Advantage health plan members within a specific 75 ZIP code* service area in central Arkansas. Members and any covered dependents can receive services from the comfort of home. As a covered in-network […]

Expand your business and protect globally mobile travelers

Join us for a webinar on July 19 featuring GeoBlue® to learn how to properly protect your clients, their globally mobile employees, and individuals who work, travel, study and live abroad. International health plans reduce undue stress and financial burden International healthcare systems vary, and in many countries the government pays for healthcare. Still, international […]

Meet the new individual agent team members

We’re happy to announce some staffing changes to the individual agent sales team. Our new team members bring relevant sales and systems experience to their roles. We’re excited about the future opportunities we’ll have to continue serving you. Candice Holt Candice Holt is the new Individual Products Rep for the West region. She replaces Louann […]