Agent News

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2019 Individual Marketing Materials

  • marketing materials
  • OEP
  • AEP
  • Medicare Advantage
  • Medicare Supplement

Annual Election Period and Open Enrollment Period are both nearly here. Arkansas Blue Cross has a plan to get you the kits, brochures and other marketing materials you need. - Read More

Platinum Dental and Platinum Dental Plus Vision for Individuals

  • Platinum Dental Plus Vision
  • Platinum Dental

Introducing the new Platinum Dental and Platinum Dental Plus Vision plans, featuring a higher plan-year maximum for individual clients. - Read More

Connectivity problem leads to August Good-Cause Exemption for Arkansas Works

  • featured
  • Work requirement
  • DHS
  • Arkansas Works

Due to network issues with the states work requirement portal, affected Arkansas Works members can request a good cause exemption and have their August non-compliance removed. Learn how. - Read More

Billing cycle change for individual U-65 grandfathered and grandmothered business

  • individual products
  • Billing cycle

Beginning September 2018, Arkansas Blue Cross and Blue Shield will no longer support a 15th-of-the-month billing cycle for individual U-65 grandfathered and grandmothered members. Learn more about how we will transition the billing and payment for these plans. - Read More

Arkansas Blue Cross Individual Agent Updates

  • Blueprint for Agents
  • Work requirement
  • Arkansas Works

Keep up with the latest on Arkansas Works, the work requirement, Blueprint for Agents and 2019 agent training dates in this rundown for individual agents. - Read More

Easy way to set up My Blueprint accounts for clients

  • My Blueprint

Learn a new functionality that allows individual agents to email clients a link to register for My Blueprint, our member self-service portal. - Read More

Arkansas Works Work Requirement Update

  • Work requirement
  • Arkansas Works

In April, Arkansas Works beneficiaries who are subject to the work requirement should have received a letter with instructions to register with a link to the new work requirement portal. Here are some details. - Read More

New Guaranteed Issue Scenario for Medi-Pak Supplement

  • Guaranteed Issue

Beginning July 1, 2018, Arkansas Blue Cross and Blue Shield will offer at least one standardized Medicare supplement plan for individuals under age 65 who qualify for Medicare due to a disability. Read about our two new guaranteed issue scenarios. - Read More

Individual U-65 Bonus Program

  • U-65 Bonus

Get an early look at your progress toward the U-65 individual bonus by using a planned enhancement to the Sales Reporting Tool on Blueprint for Agents. - Read More

Tammy Blenden is our new individual product representative

  • Tammy Blenden
  • individual product representative

Arkansas Blue Cross is pleased to announce Tammy Blenden is our new individual product representative and will be responsible for managing and servicing agents in the eastern part of the state. - Read More

New Medicare cards on the way

  • CMS
  • ID cards
  • Medicare

Centers for Medicare & Medicaid Services is making Medicare ID cards more secure for members and will begin mailing new cards to Arkansans with a new, randomly generated ID number that replaces the member's Social Security number. - Read More

Current Enrollment Listing Update for Individual Products

  • Blueprint for Agents
  • current enrollment listing

There are two new links for agents viewing an individual product's current enrollment listing on Blueprint for Agents. - Read More

Update to Agent of Record procedure for individual U65 on exchange

  • AOR Rules
  • FFM
  • AOR

Our agent of record rules are changing. See the revisions that we've made to our policy. - Read More

Updates on Individual Senior and Under-65 Products

  • Arkansas Works
  • Medi-Pak Supplement Kit
  • Agent Consent Form

Read our Agent Consent Form scenarios to better understand when the form will be accepted and processed. - Read More

Membership System Change Begins for Individual Grandmother/Grandfather Business


Individual grandmothered and grandfathered contracts will migrate to a new membership system in January of 2018. Here's some help navigating the transition. - Read More

Open Enrollment Scenarios

  • Stay Blue
  • APTC

We present three scenarios for saving your clients money, and discuss the value of staying Blue. - Read More

Arkansas Works Updates (updated November 21)

  • HRA
  • Arkansas Works

Read a list of individual business updates about Arkansas Works enrollment, terminations, reinstatements and opportunities to earn bonus points. - Read More

More Under-65 products move to new commission system

  • Commission
  • ICM

Additional Arkansas Blue Cross commissions will be paid using the new commission system – ICM – beginning in January 2018. - Read More

Tobacco surcharges on individual metallic plans

  • ACA
  • Tobacco usage

In 2018, Arkansas Blue Cross and Blue Shield will be surcharging for tobacco usage on Affordable Care Act (ACA) metallic plans. - Read More

Stand-Alone Medi-Pak Rx Enrollment Suspension

  • CMS
  • PDP

Arkansas Blue Cross and Blue Shield stand-alone prescription drug plans will be under an enrollment suspension for plan-year 2018. Read our article and FAQs to learn more. - Read More