Agent News
Recent Articles
Open Enrollment Scenarios
We present three scenarios for saving your clients money, and discuss the value of staying Blue. - Read More
Arkansas Works Updates (updated November 21)
Read a list of individual business updates about Arkansas Works enrollment, terminations, reinstatements and opportunities to earn bonus points. - Read More
More Under-65 products move to new commission system
Additional Arkansas Blue Cross commissions will be paid using the new commission system – ICM – beginning in January 2018. - Read More
Tobacco surcharges on individual metallic plans
In 2018, Arkansas Blue Cross and Blue Shield will be surcharging for tobacco usage on Affordable Care Act (ACA) metallic plans. - Read More
Stand-Alone Medi-Pak Rx Enrollment Suspension
Arkansas Blue Cross and Blue Shield stand-alone prescription drug plans will be under an enrollment suspension for plan-year 2018. Read our article and FAQs to learn more. - Read More
Open enrollment pre-shopping for individual plans
Your clients can begin pre-shopping for open enrollment on Tuesday, October 24. - Read More
Non-ACA Individual Rate Increase Letters Mailed this Week
An update on the rate increase letters being sent to your current grandmothered and grandfathered (non-ACA) clients. - Read More
How to identify Service Area A kits from Service Area CDFG kits
By now you've likely ordered and received your 2018 Medicare Advantage Prescription Drug kits. We can help you tell them apart. - Read More
Termination letters sent to impacted Medicare Advantage PPO and PFFS members
Medicare Advantage Prescription Drug service area changes will affect members in certain counties. We wanted to share what your clients may receive from us. - Read More
Training Time Update! Annual Individual Under-65 and Medicare Advantage Training Update (8/13/2017)
It’s that time of year again … training season! This year we’re excited to announce a much different and improved process that we believe will be a welcome change: all required training will be available online. - Read More
Training time! Annual Individual Under-65 and Medicare Advantage training update
It's training time for plan year 2018! Learn what you need to do for Individual Medicare Advantage and Individual Under-65 product training. Also, we'll walk you through renewing your Exchange Producer License. - Read More
Sales Reporting Tool Coming to Blueprint for Agents
A new sales reporting tool will be available for your agency's designated chief administrator and will offer a quick snapshot of the products you’ve been selling, and the new business you’ve sold. - Read More
Marketplace special enrollment verification update
Our most pressing Marketplace Stabilization questions are focused on the new special enrollment period (SEP) verification process. After reviewing a new document released by the Centers for Medicare and Medicaid Services, we wanted to bring a couple of key updates to your attention. - Read More
Meet Matthew Vannatta
A new director takes the helm of Arkansas Blue Cross and Blue Shield's Consumer and Retail Markets division. Read about the change — and who is replacing the outgoing director. - Read More
Marketplace Stabilization Rule Update
The Centers for Medicare & Medicaid Services issued the final Market Stabilization rule to help stabilize individual markets. Our Consumer and Retail Markets team breaks down some of what you can expect in the months to come. - Read More
State of the Union for Individual Agent Marketing
David Dundee from Arkansas Blue Cross and Blue Shield's Consumer and Retail Markets division takes a year-in-review look at the tremendous work from external agents in 2016, and discusses some improvements we're making to help agents. - Read More
What to do when a Marketplace enrollee becomes eligible for Medicare
What are the proper steps to take when a client cancels a Marketplace plan for Medicare? Read step-by-step instructions on how to make a seamless move. - Read More
Step-by-Step: Help your clients set up AutoPay
Payment has never been easier. One way your clients can pay their bill on a recurring basis is online with AutoPay, a convenient, secure way for Arkansas Blue Cross members to pay their premiums. We'll walk you through the process of setting up AutoPay. - Read More
Arkansas Blue Cross makes changes to Short-Term Blue and Essential Blue Freedom plans
New rules for limited-duration health insurance policies means changes are on the way for Arkansas Blue Cross and Blue Shield — including the phase out of Essential Blue Freedom (EBF). The federal government has significantly altered how health insurers can offer limited-duration insurance policies, and issued its final rules and guidance for how to proceed. - Read More