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Step-by-Step: Help your clients set up AutoPay

Automatic payment is a convenient way for members to pay their monthly premiums. At Arkansas Blue Cross, we've set up a secure online payment options for your clients. One such option is AutoPay, which allows eligible members1 to sign up for a free monthly automatic payment with their online check, credit or debit card, or by mail via bank draft.

Payment has never been easier. We've outlined the steps below with screenshots and arrows to point you in the right direction. Here's how to help a member set up AutoPay.

  1. Go to arkansasbluecross.com
    1 How to set up AutoPay
  2. Click Pay
    2 How to set up AutoPay
  3. Choose AutoPay
    3 How to set up AutoPay
  4. Click AutoPay option
    4 How to set up AutoPay
  5. Enter user name and password
    5 How to set up AutoPay
  6. Select Sign In
    6 How to set up AutoPay
  7. Click Pay Your Bill at the bottom left-hand corner
    7 How to set up AutoPay
  8. Choose the Medical button
    (You also can set up AutoPay for dental or vision.)
    8 How to set up AutoPay
  9. Select I Agree at the bottom of the Terms of Agreement
    9 How to set up AutoPay
  10. Enter email address
    10 How to
  11. Click Submit
    11 How to
  12. Click Enroll Into AutoPay
    12 HOw to
  13. Select Schedule Payment
    13 How to
  14. Enter funding account number
    14 How to
  15. Enter Payment Amount option
    15 How to
  16. Click Continue
    16 how to
  17. Click Confirm
    17 how to
  18. See Confirmation Page
    Screen Shot 2017-02-20 at 10.55.44 AM

Automatic payment is a convenient way for members to pay while ensuring they don't damage their credit score with missed or late payments. But it's also important that terminating AutoPay is easy, too.

Help a member terminate AutoPay

 

Clients also can terminate AutoPay when they're logged into the Payment Center. First, they must select the Manage AutoPay button and then select to cancel. However, clients who terminate AutoPay are still responsible for paying the next month's bill on time.

1 Medicare Advantage and Prescription Drug plan product members can mail their monthly payment or set up an automatic monthly bank draft. If there are questions, please call customer service at 1-877-233-7022 to discuss payment options. Health Advantage conversion plans are not eligible for online, mobile, AutoPay or pay-by-phone payment options.