Using Your Insurance

Try Behavioral Health Services for Mental Wellness

Being healthy is more than physical health. It includes your mental health as well. And your health plan may cover behavioral health services, which can help you work through depression, life changes or substance abuse.

End-of-Year Checklist for Your Health

The end of the year brings many opportunities to celebrate with your friends and family, but it’s also a time to review and use the health benefits on your plan. Use this end-of-year checklist to finish the year as healthy as possible.

How Prior Approval Can Lower Your Costs

Medical tests and treatments can be good for you, but some can do harm, not only to your health, but to your bank account. Just like in sports, sometimes it’s important to take a time out to review a situation in order to determine the next play.

Claims & Care History on My Blueprint

Utilities. Cable. Car payment. Keeping track of bills requires organization. Fortunately, keeping track of medical bills only requires you to sign up for My Blueprint, the secure self-service member portal.

The Life of Chip: Claims Explained

Lots of things happen behind the scenes after you’ve received medical care. But it doesn’t have to be a mystery. Let Chip walk you through the life cycle of claim.

Avoid Fraud

Being a smart healthcare customer can prevent fraud

Screenings vs. Diagnostic Medical Tests

A wellness visit or annual physical is also considered preventive healthcare, and may be covered at 100 percent under your health plan. But did you know if you schedule a physical and then bring up a health issue, you might get charged for a regular office visit? That’s one reason it is important to know the difference between preventive care and diagnostic tests.

Why We Send PHS and EOBs

Depending on the plan you have, you'll receive a Personal Health Statement (PHS) or an Explanation of Benefits (EOB) each time you visit a doctor so you can keep track of your healthcare spending. It's not a bill but a guide for how to review a bill if your doctor sends you one.

Video: What's Covered?

Many of your questions about your policy can be answered online, privately and whenever you want. My Blueprint is YOUR place for benefit and policy answers. Just watch!

Coverage Policy

Use your policy number to see if a treatment is covered by your plan.