Media Contact

Arkansas Blue Cross and Blue Shield waives pharmacy costs for members who are recent storm and flood victims

LITTLE ROCK, Ark. (May 8, 2017) – Arkansas Blue Cross and Blue Shield is waiving prescription costs for Arkansans whose medications were lost as a result of the devastating weather beginning April 28, 2017.

The waiver applies to members in Arkansas whose pharmacy benefit plan is managed by Arkansas Blue Cross, including members of Arkansas Blue Cross, Health Advantage, BlueAdvantage Administrators of Arkansas (if pharmacy benefits are managed by BlueAdvantage), and Arkansas Blue Cross Medicare plans that include prescription drug coverage.

“Our hearts go out to our fellow Arkansans who lost so much in these storms and subsequent floods,” said Curtis Barnett, president and chief executive officer of Arkansas Blue Cross. “We know there is a lot to go through following a natural disaster, and we want our members to stay healthy as they rebuild. We want to help ease their financial burden by replacing their needed medications.”

Members living in areas under a state disaster declaration by Governor Asa Hutchinson, who had prescription medications destroyed during weather events in Arkansas since April 28, are being asked to work with their pharmacist or call Customer Service (at the number located on the back of their health plan ID card) to get their prescription copayments/coinsurance waived for one refill (a maximum 30-day supply). The waiver applies to current prescription medications as well as any medications prescribed as a result of the storms.

Members who already may have had a prescription filled (since April 28) may be eligible for a refund by calling Arkansas Blue Cross.

Members who have lost their health plan ID card during the storms or flooding should
call 1-800-238-8379.

Gov. Hutchinson has signed a disaster declaration for the following counties:

BaxterGreene Perry 
BooneIzard Pulaski 
CarrollJackson Randolph 
ClayLawrence Saline 
CleburneMadison Sharp 
ConwayMarion Searcy 
DrewMontgomery White 
FaulknerNewton Woodruff 
FultonOuachita Yell 


Founded in 1948, Arkansas Blue Cross and Blue Shield, an independent licensee of the Blue Cross and Blue Shield Association, is the largest health insurer in Arkansas. Arkansas Blue Cross and its affiliates have more than 2,700 employees. The Blue Cross and Blue Shield Association is comprised of 36 independent, community-based and locally operated Blue Cross and Blue Shield Plans that collectively provide healthcare coverage for nearly 106 million members — one in three Americans.

— 30 —