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Phyllis Freeman promoted to director of Claims Services at Arkansas Blue Cross and Blue Shield

LITTLE ROCK, Ark. (June 21, 2017)– Phyllis Freeman has been promoted to director of Claims Services for Arkansas Blue Cross and Blue Shield, Health Advantage and the federal marketplace. In her new position, Freeman is responsible for day-to-day oversight of claims teams for three departments.

Freeman joined Arkansas Blue Cross in 1988 as computer operator for Health Advantage, moving into management positions with each line of business before her recent promotion. She started her career as a business analyst for World Book Encyclopedia.

Freeman earned her bachelor’s of science degree at the University of Central Arkansas.

Founded in 1948, Arkansas Blue Cross and Blue Shield, an independent licensee of the Blue Cross and Blue Shield Association, is the largest health insurer in Arkansas. Arkansas Blue Cross and its affiliates have more than 2,700 employees. The Blue Cross and Blue Shield Association is comprised of 36 independent, community-based and locally operated Blue Cross and Blue Shield Plans that collectively provide healthcare coverage for nearly 106 million members — one in three Americans.

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