Termination letters sent to impacted Medicare Advantage PPO and PFFS members

As reviewed during training, impacted members resulting from our Medicare Advantage Prescription Drug service area changes received their letters this week. We wanted to share what your clients may have received.

Letter 1: Goes to existing MAPD-PPO members in Craighead, Greene and Poinsett counties. These members will receive a packet with a pre-populated enrollment form (approximately 900 members impacted).

Letter 2: Goes to MAPD-PFFS members impacted that will not have another Arkansas Blue Cross and Blue Shield MAPD offering available. The letter is shown below, along with a list of the impacted counties.

Effected members by county

Crittenden	47
Cross	45
Dallas	28
Howard	45
Lawrence	61
Lee	50
Lincoln	81
Mississippi	76
Monroe	18
Montgomery	58
Nevada	24
Phillips	104
Pike	83
Union	123
TOTAL	843

Refer to your training materials — now on Blueprint for Agents under “Training Resources” — if you have any questions.