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Draft billing update for On-Exchange member plans

Due to a systems glitch on December 26, January invoices did not generate for our renewing On-Exchange members. When the January invoices were successfully generated a week later, members were able to pay their January premiums online. Many members also called our customer service and paid their balances over the phone. If members did not […]

Process change for HealthEquity COBRA clients

Arkansas Blue Cross and Blue Shield provides fully insured clients access to HealthEquity/WageWorks COBRA administration and absorbs the per-employee-per-month fee, which the client may opt to elect or decline. We also can provide self-funded clients with a quote for HealthEquity’s COBRA administration along with fixed cost proposals. Due to recent updates with the HealthEquity/WageWorks renewal […]

Helpful tips for managing your Blueprint for Agents account

We’ve put together some quick tips to help you manage your Blueprint for Agents account more effectively. Tracking your enrollments: Application tab vs. Membership tab   Your Application tab – formerly the Application Status tab in the legacy Blueprint for Agents portal – is where you’ll find your pending and submitted enrollments. These policies will […]

Member Mailings & Updated BIN/PCN Chart

Thanks to all of you for contributing to another successful AEP. Over the next few weeks, BlueMedicare and Health Advantage members will begin receiving ID cards, new member welcome kits and Sapphire cards to use for covered out-of-pocket dental, hearing and vision costs. Not every member will receive the same mailings, though. To learn more, […]

Update: Individual ACA Products – BlueCard

We’ve made the decision to keep BlueCard on our individual ACA plans that currently feature the benefit. This is a change from what you initially saw in the online training materials released on Pinpoint at the end of August. The Arkansas Insurance Department approved the change on Friday, September 30. Please see the lists below […]

Individual FFM training for plan year 2023 now available

The Federally Facilitated Marketplace (FFM) training is now available for returning agents and brokers! After completing the required FFM training, you can use PinPoint to track FFM completion and complete required product training. Also, you can renew your Arkansas Exchange Producer License. Please see our previous blog article on how to access PinPoint and register […]

Naloxone is covered for members

Naloxone is a lifesaving medication that can reverse an overdose from opioids, including heroin, fentanyl and prescription opioid medications. Often given as a nasal spray, naloxone is safe and easy to use. Naloxone kits are carried by first responders and can be the difference between life and death for people experiencing an overdose. Arkansas Blue […]

Individual agent training for Plan Year 2023

It’s training time again. PinPoint will be the system used to track both under-65 (U-65) and over-65 (O-65) annual training requirements. Learn more about the various milestones and training tracks below. Medi-Pak Choice and Medicare Advantage milestones On August 12, 2022, returning agents who have a Medi-Pak® Choice and Medicare Advantage (O-65) appointment can access PinPoint to: Complete your annual […]

Individual agent sales manager change-up

Arkansas Blue Cross and Blue Shield’s relationship with the state’s agents and brokers is critical to our success. We’re always looking for the right alignment of support, staffing and experience to help you be successful. Recently, we added a new member to our individual team with more than a decade of experience in the individual […]

New Blueprint for Agents starts tomorrow

Keep an eye on your inbox tomorrow. Mid-morning you’ll receive an email with a link to access the new Blueprint for Agents portal and activate your account. Your username is included in the email. Before you click the link, take a deep breath. It’s been 20 years since we’ve changed our agent-broker platform. Soak it in. The email will come […]