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Rx Savings Solutions for Medicare Advantage & Prescription Drug Plan Members

Arkansas Blue Medicare PDP and MA plans now feature Rx Savings Solutions — a free service that can help members save money on prescription drug costs. Rx Savings Solutions uses software connected to our members’ health plans that looks at the medications they take and finds options that may save them money. Anytime our members […]

Public health emergency ending & Medicaid unwinding

On February 11, Arkansas DHS began sending letters to ARHOME members who may lose their ARHOME coverage due to public health emergency ending. DHS will restart the eligibility redetermination process on April 1 and will terminate coverage for members who no longer qualify. DHS will complete this “Medicaid unwinding” over a period of six months, […]

DispatchHealth pilot in central Arkansas

At the end of January, Arkansas Blue Cross Blue Shield launched a pilot program with DispatchHealth for ACA, ARHOME and Medicare Advantage members living within a 45-mile radius of Little Rock. Postcards, emails and text messages promoting the program have been sent to eligible members. What is DispatchHealth and how much does it cost? DispatchHealth […]

Draft billing update for On-Exchange member plans

Due to a systems glitch on December 26, January invoices did not generate for our renewing On-Exchange members. When the January invoices were successfully generated a week later, members were able to pay their January premiums online. Many members also called our customer service and paid their balances over the phone. If members did not […]

Process change for HealthEquity COBRA clients

Arkansas Blue Cross and Blue Shield provides fully insured clients access to HealthEquity/WageWorks COBRA administration and absorbs the per-employee-per-month fee, which the client may opt to elect or decline. We also can provide self-funded clients with a quote for HealthEquity’s COBRA administration along with fixed cost proposals. Due to recent updates with the HealthEquity/WageWorks renewal […]

Helpful tips for managing your Blueprint for Agents account

We’ve put together some quick tips to help you manage your Blueprint for Agents account more effectively. Tracking your enrollments: Application tab vs. Membership tab   Your Application tab – formerly the Application Status tab in the legacy Blueprint for Agents portal – is where you’ll find your pending and submitted enrollments. These policies will […]

Member Mailings & Updated BIN/PCN Chart

Thanks to all of you for contributing to another successful AEP. Over the next few weeks, BlueMedicare and Health Advantage members will begin receiving ID cards, new member welcome kits and Sapphire cards to use for covered out-of-pocket dental, hearing and vision costs. Not every member will receive the same mailings, though. To learn more, […]

Update: Individual ACA Products – BlueCard

We’ve made the decision to keep BlueCard on our individual ACA plans that currently feature the benefit. This is a change from what you initially saw in the online training materials released on Pinpoint at the end of August. The Arkansas Insurance Department approved the change on Friday, September 30. Please see the lists below […]

Individual FFM training for plan year 2023 now available

The Federally Facilitated Marketplace (FFM) training is now available for returning agents and brokers! After completing the required FFM training, you can use PinPoint to track FFM completion and complete required product training. Also, you can renew your Arkansas Exchange Producer License. Please see our previous blog article on how to access PinPoint and register […]

Naloxone is covered for members

Naloxone is a lifesaving medication that can reverse an overdose from opioids, including heroin, fentanyl and prescription opioid medications. Often given as a nasal spray, naloxone is safe and easy to use. Naloxone kits are carried by first responders and can be the difference between life and death for people experiencing an overdose. Arkansas Blue […]