Individual U-65 product training now available
PinPoint will be the system used to track both under-65 (U-65) and over-65 (O-65) annual training requirements. As of today, FFM training has not yet been released, but the Arkansas Blue Cross U-65 content is available. Agents will be required to take the individual U-65 product training and self-assessment for Plan Year 2022.
Returning PinPoint users should visit the website here to begin the product training (you’re all returning users if you’re appointed to sell U-65 and/or O-65 products). Detailed instructions on how to access the site can be found below.
Helpful hint: During the online product training, the resource section will help with comprehension of the online trainings and be helpful when taking your test!
U-65 Zoom meetings
We will have Zoom trainings for agents this year on the following dates:
- September 15
- September 24
- October 7
During the trainings we will take a deep dive into our Individual U-65 products. Agents should register for a Zoom training on PinPoint under the Event Calendar.
Accessing PinPoint
Returning PinPoint users visit the website here. Your username will be your National Producer Number (NPN). Your password is unchanged from the one you set last year. (If you have forgotten, just use the Forgot password link and follow the instructions.)
Once you log in, select the Certifications icon to see your assigned tracks.
Based on your appointment (U-65 and/or O-65) you will see two tracks: Individual MA-Arkansas and/or Individual U-65 Arkansas. If you do not see a track assigned to you, and you think it should be there, email srfeemster@arkbluecross.com to research. Tracks are assigned based on your current appointment authority.
