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Expand your business and protect globally mobile travelers

Join us for a webinar on July 19 featuring GeoBlue® to learn how to properly protect your clients, their globally mobile employees, and individuals who work, travel, study and live abroad. International health plans reduce undue stress and financial burden International healthcare systems vary, and in many countries the government pays for healthcare. Still, international […]

Meet the new individual agent team members

We’re happy to announce some staffing changes to the individual agent sales team. Our new team members bring relevant sales and systems experience to their roles. We’re excited about the future opportunities we’ll have to continue serving you. Candice Holt Candice Holt is the new Individual Products Rep for the West region. She replaces Louann […]

Get big smiles with small group dental plans

Good dental health is important for overall health. You can rely on us to provide your small group clients with dental plan options that meet all needs and budgets.  With flexible and competitive plan options, we have traditional and voluntary plans with services designed to improve your employees’ health. Why choose Arkansas Blue Cross dental? […]

Rx Savings Solutions for Medicare Advantage & Prescription Drug Plan Members

Arkansas Blue Medicare PDP and MA plans now feature Rx Savings Solutions — a free service that can help members save money on prescription drug costs. Rx Savings Solutions uses software connected to our members’ health plans that looks at the medications they take and finds options that may save them money. Anytime our members […]

Public health emergency ending & Medicaid unwinding

On February 11, Arkansas DHS began sending letters to ARHOME members who may lose their ARHOME coverage due to public health emergency ending. DHS will restart the eligibility redetermination process on April 1 and will terminate coverage for members who no longer qualify. DHS will complete this “Medicaid unwinding” over a period of six months, […]

DispatchHealth pilot in central Arkansas

At the end of January, Arkansas Blue Cross Blue Shield launched a pilot program with DispatchHealth for ACA, ARHOME and Medicare Advantage members living within a 45-mile radius of Little Rock. Postcards, emails and text messages promoting the program have been sent to eligible members. What is DispatchHealth and how much does it cost? DispatchHealth […]

Draft billing update for On-Exchange member plans

Due to a systems glitch on December 26, January invoices did not generate for our renewing On-Exchange members. When the January invoices were successfully generated a week later, members were able to pay their January premiums online. Many members also called our customer service and paid their balances over the phone. If members did not […]

Process change for HealthEquity COBRA clients

Arkansas Blue Cross and Blue Shield provides fully insured clients access to HealthEquity/WageWorks COBRA administration and absorbs the per-employee-per-month fee, which the client may opt to elect or decline. We also can provide self-funded clients with a quote for HealthEquity’s COBRA administration along with fixed cost proposals. Due to recent updates with the HealthEquity/WageWorks renewal […]

Helpful tips for managing your Blueprint for Agents account

We’ve put together some quick tips to help you manage your Blueprint for Agents account more effectively. Tracking your enrollments: Application tab vs. Membership tab   Your Application tab – formerly the Application Status tab in the legacy Blueprint for Agents portal – is where you’ll find your pending and submitted enrollments. These policies will […]

Member Mailings & Updated BIN/PCN Chart

Thanks to all of you for contributing to another successful AEP. Over the next few weeks, BlueMedicare and Health Advantage members will begin receiving ID cards, new member welcome kits and Sapphire cards to use for covered out-of-pocket dental, hearing and vision costs. Not every member will receive the same mailings, though. To learn more, […]