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UPDATE: Ascend training pivots

Arkansas Blue Cross and Blue Shield has altered its plans for training on Ascend, the new enrollment platform for Medicare Advantage health plans, prescription drug plans and Medi-Pak® Medicare supplement policies. In lieu of the “live” online trainings we had planned, we will provide you with a detailed user guide. Be on the lookout for that.

All individual agent training for plan year 2021 now available

It’s training time again! PinPoint again will be the system used to track both under-65 (U-65) and over-65 (O-65) annual training requirements.

The Federally-facilitated Marketplace (FFM) training for individual products is now accessible. The training was released on August 19, 2020. After completing the required FFM training, agents can access PinPoint to track FFM completion and complete required product training.

Pandemic-associated premium relief payments for fully insured groups

Arkansas Blue Cross and Blue Shield and Health Advantage are voluntarily extending our efforts to provide relief to fully insured group health plans in response to the economic pressures and healthcare utilization changes that have resulted from the COVID-19 public health crisis.

MoneyGram payment option ending

We want to let you know of an upcoming change that may affect how your clients and prospects pay their premiums. Arkansas Blue Cross is discontinuing MoneyGram as a payment option on September 1, 2020, but there are still plenty of ways to pay premiums

Individual agent training for plan year 2021

It’s training time again! PinPoint again will be the system used to track both under-65 (U-65) and over-65 (O-65) annual training requirements.

“Live” individual product training – save the dates

Join us online in September for our live individual product trainings via Zoom. We will take a deep dive into our 2021 product offerings. Arkansas Blue Medicare product training We will offer several Medicare Advantage regional meeting options. You can learn more about our new Arkansas Blue Medicare product offerings. Join us for one or […]

Annual agent training coming soon

Training season for Plan Year 2021 is just around the corner. The required step-by-step requirements will be sent in the middle of August, and the same training schedule and tracking system (Pinpoint) will be used as last year. The tentative schedule is listed below, and an email blast will be sent when each item is available.

Coronavirus coverage extended to at least Aug. 17

The voluntary, expanded COVID-19-related benefits announced for certain Arkansas Blue Cross and Blue Shield and Health Advantage fully insured health plans and individual policies were set to expire on July 25, 2020 to align with the federally mandated COVID-19 coverage provision in the FFCRA and the CARES Act.
Because the federal deadline has not yet been extended, Arkansas Blue Cross and Health Advantage are extending temporary COVID-19 benefits until at least August 17 (the deadline put into place by the State of Arkansas). If the federal emergency is extended past July 25, benefits will be extended to the federal emergency period.

Want to know more about Dental Xtra? Our new webpage makes it easy

Arkansas Blue Cross and Blue Shield’s Dental Xtra program is designed to help members stay healthy. And now we have some new and convenient resources to help you get up to speed on the many benefits this valuable program has to offer your clients and prospects.